According to Tech Crunch, Facebook is launching a redesign of its Help Center. The goal of the redesign is to make it easier for Facebook users to find information and get answers to their questions about Facebook’s product and policies. The update includes a new layout and design for the Help Center’s homepage, improved navigation, and the addition of a list of popular questions and top Facebook Pages which users can like in order to stay up-to-date on the topic and related tips. Facebook also announced that another of its tools, the Support Dashboard, is now available to 100% of Facebook users worldwide.
Facebook’s Chief Privacy Officer Erin Egan said this about the new changes in a statement: “Both of these tools aim to provide the people who use our service with access to the information they need from Facebook as quickly and as efficiently as possible. These resources demonstrate our commitment to transparency and our continued effort to ensure that the people who use Facebook can create the experience that is right for them.”
Both the redesigned Help Center and Support Dashboard are live now, so check out the changes on Facebook and see if there’s a significant improvement! Let us know in the comments if you like what they’ve changed.
